Privacy policy

Last updated: February 3, 2026

WOVEN APPAREL (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website.

By using our website or placing an order, you agree to the terms of this Privacy Policy.

 

 

Information We Collect

When you visit our site or make a purchase, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through third-party payment providers)

Order & Usage Information

  • Products purchased

  • Order history

  • IP address

  • Browser type and device information

  • Pages visited and interactions with our website

We only collect information that is necessary to operate our business and provide our services.

 

 

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding your order or inquiries

  • Provide customer support

  • Improve our website, services, and product offerings

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal or regulatory obligations

 

 

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors to securely handle transactions

  • Shipping carriers to deliver your order

  • Production or fulfillment partners to manufacture and ship made-to-order products

  • Service providers who help operate our website or business

These third parties are only given the information necessary to perform their services and are required to protect your data.

 

 

E-commerce Platform

Our website is hosted on a third-party e-commerce platform that enables us to sell our products online. Certain personal information may be processed by this platform in order to operate our store and complete transactions securely.

 

 

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable core site functionality

  • Analyze website traffic and performance

  • Improve user experience

You may disable cookies through your browser settings, though some features of the site may not function properly.

 

 

Email & Marketing Communications

If you opt in to receive emails from us, we may send you updates, promotions, or product announcements. You may unsubscribe at any time by using the link provided in our emails.

 

 

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

 

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information. 

These may include the right to:

  • Request access to the personal information we have about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal, contractual, or operational requirements

  • Opt out of receiving marketing or promotional emails at any time

You may exercise these rights by contacting us using the information provided below. We may need to verify your identity before processing certain requests.

Please note that some information may be retained as required to fulfill orders, comply with legal obligations, resolve disputes, or enforce our agreements.

 

 

Non-Discrimination and Authorized Agents

We will not treat you unfairly or deny services because you choose to exercise your privacy rights. To protect your information, we may request verification of your identity before fulfilling any privacy-related request, as allowed or required by law. Where applicable, you may appoint an authorized representative to submit requests on your behalf. In such cases, we may require documentation confirming that the representative is permitted to act for you and may also ask you to confirm your identity directly. All verified requests will be handled within the timeframes set by applicable privacy laws.

 

 

Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

 

 

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. It is your responsibility to review this policy periodically.

 

 

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or how we collect, use, or protect your personal information, please feel free to contact us at:

Email: wvncustomerservice@gmail.com

We aim to respond to all inquiries as promptly as possible.